Our Residential Management Services:

 

TWM provides community association management services to condominium associations, homeowner associations, active adult communities, mixed-use & commercial communities and cooperatives.  Although services can be tailored to meet the individual needs of the community, our typical management agreement will provide the following services:

 

• Systems for strong communications between TWM, the Board, committees and the developer (when applicable)

• Hiring of Association staff (if required)

• Timely, complete and detailed monthly financial reports

• Collection of all fees and charges due to the Association from tenants/owners and the developer with an aggressive delinquency collection process

• Community Manager attendance at Meetings

• Timely payment of Association obligations

• Complete and detailed monthly management reports

• Periodic property inspections

• 24 Hour emergency manager and engineering/maintenance services

• Senior management and staff back-up and support.

• Notary Services

 

General duties and responsibilities of a typical Community Manager include:

 

• Attendance at Annual Meetings

• Ensure regular communication with the Board’s President or its designated management liaison.

• Liaison between the Board of Directors and the management company

• Working with the Board and On-site Manager in the development of the annual budget

• Supporting the routine financial operation of the Association

• Assuring coordination and communication between the various entities supporting the operation of the Association

• Supervising, coaching and supporting on-site staff

• Supervising routine services and contractors in coordination with the On-site Manager

• Providing consultation and input to ensure the property is operated in the best fashion possible with the funds provided through the budget

• Providing a comprehensive monthly management report to the Board

• Visiting the property at least weekly to meet with staff and/or inspect the property

• Making sure that the books and records are made reasonably available to any owner upon request

• Accounts receivable and payable management

• Basic accounting services including original document entry

• Financial statement preparation

• Fixed asset schedule maintenance

• Tax filings (payroll, property, sales & use and other information returns)

• Assessment collections

• Recovery of funds from delinquent accounts

• Various other services